Popular Articles

  1. CRM Training for BDC Managers

    Scheduling more appointments and closing more deals is your goal. Automating processes and personalizing the sales experience for your customers is your mission, and using the HyperDrive Pro CRM can help! How the Use HyperDrive Pro for Inbound Mark...
  2. Managing Multiple Priorities

    According to Dictionary.com , the definition of multitasking we are most likely familiar with is “ the carrying out of two or more tasks at the same time by one person ”. What’s of note, however, is that the definition listed first is specific...
  3. Sept 6, 2016 - Improving Customer Service: Call Center Update

    Here at More Than Rewards, we've always believed in making any possible changes that benefit our customers and improve their experiences with us. We've recently gathered a few suggestions from people who called our main number needing help, and we ...
  4. Hyperdrive CRM Email Blast Analytics Feature Update

    A super cool feature has been added to our HyperDrive CRM. There is now a new option in the reporting of Email Blast Analytics which is the Add Blast Recipients to Marketing Button. You can now click this button in the Email Blast Reporting and i...
  5. June 1, 2018 - Hyper Drive Pro - Massive UI Update

    Dashboard Tabs Add tabs to your customizable Dashboard. This allows for you to add more widgets and further customize the system without as much clutter in one tab. Right click to rename, move or delete the tab.     Widget Re...
  6. Relating to Your Customers

    Relating to your customer is one of the best ways to keep them coming back. The best way to determine how you can relate to your customers is by asking them questions, but not your typical “How’s the weather,” you want to ask personal questions, “Y...
  7. What Is The Social Media Manager Post Ideas Section?

    Social Media Marketing doesn't have to be a chore nor does it have to be a marketing effort that doesn't deliver. The best content plan will deliver conversions in the form of likes, shares and web traffic. Filling your social profiles with relevan...
  8. Handling Customers.. Like a Boss!

    Key Points in Managing Customers 1. Know customers expectations before they call or walk through the door Knowing what customers want ahead of time is the main way to prevent complaints in the first place. Customers want the same thi...
  9. E-Mail Etiquette 101 for Internal Communication

    Isn't it hard to believe that e-mail as a form of communication has only really been around since the latter half of the '90's? Although a form of it was invented in the '60's (implementation of the @ sign for use in e-mail addresses wasn't until t...
  10. Don't Let a Marketing Plan Scare You

    Some customers are going to find you by chance. They may drive past your store or they may have been referred by someone, but we know for the most part you’ve had to constantly market your dealer to remind the world you exist. But do you have a ...