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Every class will begin with a brief written summary of what is going to be covered, followed by a video below the written summary going into detail about the topic. It will look something like this WHO SHOULD WATCH THIS TRAINING VIDEO ...
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WHO SHOULD WATCH THIS TRAINING VIDEO - ALL EMPLOYEES Author Zack Toler Released 9/26/2018 Cashiers are some of my favorite people in the world, I'm always giving them money. In this section of the training, ...
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If you are a Sales Professional, the video below will help you get started and teach you how to: Add a contact (both manually and through the Dealer System Search tool) Add notes to contacts Add to-dos (both single and plans) Send a reply t...
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WHO SHOULD WATCH THIS TRAINING VIDEO - ALL EMPLOYEES Author Zack Toler Released 9/26/2018 Welcome to the Employee Directory training. In this section we are going to go over how to create a profile for your e...
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WHO SHOULD WATCH THIS TRAINING VIDEO - ALL EMPLOYEES Author Zack Toler Released 9/26/2018 It's just you and me now, Marketing Manager. I assume you're here for the marketing training? Yes? Oh, good. I'm sure ...
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WHO SHOULD WATCH THIS TRAINING VIDEO - ALL EMPLOYEES Author Zack Toler Released 9/26/2018 In the sections we'll cover some of the more common reports that you'll use as a manager. It's not the most interesting, but it i...
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1. Sign up as many reward members as possible every day. Make sure all cashiers know how to use their dealer management system (e.g., Talon or Light Speed) to activate new reward members, whether you are using full-size cards, key tags, or lab...
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If you are a Sales Manager this video will take you through the administrative functions of the HyperDrive Pro CRM. You will learn how to: Create a flag in the CRM Use birthday assistant to stay in touch with buyers Create and edit your to-d...
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How to Gain SMS Subscribers and Maintain a Healthy Text System 1. Get HOG & Riding Groups Onboard For Harley-Davidson dealers, a good place to start is the HOG group. (Any other riding enthusiast group would work, though.) Crea...
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How The Keypad Works Customer will enter his/her cellphone number into the Keypad Customer received a text containing his/her reward balance Any Keypad Manager messages will be sent after the reward balance text If customer receives ...