Updated Articles

  1. Remember Rewards for the Holidays!

    There’s no denying that customers will expect big dealer discounts during the busiest shopping days of the year like Black Friday. Although, don't forget these events can be the perfect times to use your rewards program to create unique and memorab...
  2. How to use Rider Rewards with Black Friday

    Black Friday is one of the biggest sale days of the year. With discounts already offered to your customers, there are a few ways you can set up your reward program to compliment the sale: you can continue to reward customers as you normally do, dis...
  3. How To Allow Access Through Your Firewall

    This article is primarily for the IT support professional who works with your company so they can configure your firewall and/or domain to properly run various More Than Rewards services such as the Rider Rewards Intranet, HyperDrive Pro CRM,  Mass...
  4. Best Practices: Rider Rewards

    1. Sign up as many reward members as possible every day. Make sure all cashiers know how to use their dealer management system (e.g., Talon or Light Speed) to activate new reward members, whether you are using full-size cards, key tags, or lab...
  5. CRM Training for BDC Managers

    Scheduling more appointments and closing more deals is your goal. Automating processes and personalizing the sales experience for your customers is your mission, and using the HyperDrive Pro CRM can help! How the Use HyperDrive Pro for Inbound Mark...
  6. CRM Training for Sales Managers

    If you are a Sales Manager this video will take you through the administrative functions of the HyperDrive Pro CRM. You will learn how to: Create a flag in the CRM Use birthday assistant to stay in touch with buyers Create and edit your to-d...
  7. CRM Training for Sales Professionals

    If you are a Sales Professional, the video below will help you get started and teach you how to: Add a contact (both manually and through the Dealer System Search tool) Add notes to contacts Add to-dos (both single and plans) Send a reply t...
  8. Manager Training

    WHO SHOULD WATCH THIS TRAINING VIDEO - ALL EMPLOYEES Author Zack Toler Released 9/26/2018 In the sections we'll cover some of the more common reports that you'll use as a manager. It's not the most interesting, but it i...
  9. Cashier Training

    WHO SHOULD WATCH THIS TRAINING VIDEO - ALL EMPLOYEES Author Zack Toler Released 9/26/2018 Cashiers are some of my favorite people in the world, I'm always giving them money.  In this section of the training, ...
  10. Employee Directory Setup

    WHO SHOULD WATCH THIS TRAINING VIDEO - ALL EMPLOYEES Author Zack Toler Released 9/26/2018 Welcome to the Employee Directory training. In this section we are going to go over how to create a profile for your e...