Updated Articles

  1. Loyalty Is Not a Liability

    If your dealer is now rewarding customers for their business as opposed to solely relying on discounting — congratulations! Every year you should be gaining more reward program customers, saving more money, and encouraging loyal customers to keep s...
  2. Why Reward Programs Reward Employees

    If you have been following our blogs, you should know by now that loyalty/reward programs provide great incentives for customers; they are wonderful, limitless marketing tools for driving traffic into stores; and, they create immediate ROI by reduc...
  3. To Reward or Not Reward?

    The hot new thing in the market is “Rewards” aka Loyalty. We’ve been in the loyalty field longer than most, here are some of our holiday suggestions for you: Don’t stop the Rewards for special holiday deals. Increase the Rewards. How do...
  4. Loyalty Program Marketing 101

    Some powersport dealers regard their rewards programs as “set-it and forget-it” experiences, hoping customers will eventually catch on to the benefits. But did you know that a rewards program, such as our Rider Rewards loyalty program, is an effect...
  5. Why Are My Customer Accounts Negative?

    The purpose of this article is to explain the two sets of negative points that appear in your customers’ Reward History when they redeem a Reward Certificate. To get to your customers’ Reward History Report, navigate to the customer’s profile wi...
  6. How Do I Enable The Automatic Rider Reminders?

    Our Automatic Rider Reminders are regarded as “smart Autopilot emails" (if you are already familiar with this feature), and they are very effective in keeping your customers engaged with your reward program and increasing overall shopping activit...
  7. What are the "Automatic Rider Reminders"?

    Originally published April 13, 2016 Attention all More Than Rewards customers using our Rider Rewards loyalty program: We have updated your Intranet to include a powerful new feature, " Automatic Rider Reminders ," for NO extra monthly fees...
  8. How Do I Transfer a Lost Reward Card to New Card?

    There are different reasons you may need to transfer a customer to a new reward number. You may need to do this for customer's sporadically if you are merging two reward accounts together, otherwise, you may have to do this on a larger scale if you...
  9. How Do I Redeem Coupons in Retail Pro?

    If you are a dealership using the Retail Pro Dealer Management System (DMS) and are using Rider Rewards, there are two methods that can be used to redeem Rider Reward coupons.  1. Method of payment:  This is the preferred method to use...
  10. What Do I Do When I Get A "Save As" Dialog Prompt On Coupons?

    If your getting a "Save As" dialog prompt when you try to load a PDF document in chrome you can overcome this by installing this free extension in your chrome browser. Just click here and choose install. https://chrome.google.com/webstore/detail/...