FAQs

The purpose of this article is to explain the two sets of negative points that appear in your customers’ Reward History when they redeem a Reward Certificate. To get to your customers’ Reward History Report, navigate to the customer’s profile wi...

If you need to print off a duplicate copy of a Rewards coupon for any reason, there is a very easy way of doing this within the intranet. You may need to do this if a customer lost their coupon before reaching the store, if your accounts require a ...

Black Friday is one of the biggest sale days of the year. With discounts already offered to your customers, there are a few ways you can set up your reward program to compliment the sale: you can continue to reward customers as you normally do, dis...

There’s no denying that customers will expect big dealer discounts during the busiest shopping days of the year like Black Friday. Although, don't forget these events can be the perfect times to use your rewards program to create unique and memorab...

There are different reasons you may need to transfer a customer to a new reward number. You may need to do this for customer's sporadically if you are merging two reward accounts together, otherwise, you may have to do this on a larger scale if you...

Originally published April 13, 2016 Attention all More Than Rewards customers using our Rider Rewards loyalty program: We have updated your Intranet to include a powerful new feature, " Automatic Rider Reminders ," for NO extra monthly fees...

Our Automatic Rider Reminders are regarded as “smart Autopilot emails" (if you are already familiar with this feature), and they are very effective in keeping your customers engaged with your reward program and increasing overall shopping activit...

If your getting a "Save As" dialog prompt when you try to load a PDF document in chrome you can overcome this by installing this free extension in your chrome browser. Just click here and choose install. https://chrome.google.com/webstore/detail/...

If you are a dealership using the Retail Pro Dealer Management System (DMS) and are using Rider Rewards, there are two methods that can be used to redeem Rider Reward coupons.  1. Method of payment:  This is the preferred method to use...