Popular Articles

  1. Best Practices: Check-In Keypad

    The biggest benefits to our Check-In Keypad is it gathers customer information, it encourages Rider Rewards engagement, it can be configured to run custom marketing campaigns, and it syncs with our Text Marketing system. Unlike most kiosks,...
  2. How Do I Redeem Coupons in Retail Pro?

    If you are a dealership using the Retail Pro Dealer Management System (DMS) and are using Rider Rewards, there are two methods that can be used to redeem Rider Reward coupons.  1. Method of payment:  This is the preferred method to use...
  3. How do I Send Text Messages in HyperDrive CRM Pro?

    Sending text messages to your sales leads is easier than ever now with HyperDrive CRM Pro's newest feature! All you have to do is log into your CRM account, look up the contact you want to message, and click on the "Send Text" tab near the botto...
  4.  Alternative To Installing Sales Buddy Mobile App

    We have replaced Sales Buddy with an even more improved HyperDrivePro Mobile to optimize your mobile experience.   Sales Buddy is only able to log leads quickly but  with the new HyperDrivePro Mobile , you enjoy the full features of the ...
  5. HyperDrive Pro Integration With the Harley-Davidson Lead Capture App

    HyperDrive Pro CRM can automatically collect leads from a number of sources, including the Harley-Davidson lead capture application . We understand this integration point is very important to our customers, so we've made the steps as quick and ea...
  6. How Do I Transfer a Lost Reward Card to New Card?

    There are different reasons you may need to transfer a customer to a new reward number. You may need to do this for customer's sporadically if you are merging two reward accounts together, otherwise, you may have to do this on a larger scale if you...
  7. Cashier Training

    WHO SHOULD WATCH THIS TRAINING VIDEO - ALL EMPLOYEES Author Zack Toler Released 9/26/2018 Cashiers are some of my favorite people in the world, I'm always giving them money.  In this section of the training, ...
  8. Millennials, Harley-Davidson and the Sense of FREEDOM!

    This publication has been inspired my recent conversations about the future of Harley-Davidson, talks of the Millennials generation and even a radio show I was listening to this morning about our kids today. My job every day is exploring marketi...
  9. What are the "Automatic Rider Reminders"?

    Originally published April 13, 2016 Attention all More Than Rewards customers using our Rider Rewards loyalty program: We have updated your Intranet to include a powerful new feature, " Automatic Rider Reminders ," for NO extra monthly fees...
  10. Best Practices: Email Marketing

    Email Marketing may seem pretty straight-forward and commonplace in this day and age, as it is used in nearly all aspects of our lives, both professional and personal. However, there are some common pitfalls that marketers make that can hurt their ...