New Articles

  1. Cleaning Your Email Contact Lists

    It's important to clean your Email Contact Lists routinely to clear out any inaccurate data as well as any inactive or unsubscribed contacts. You may have 50,000 email contacts in your contact list, but only 10,000 of those contacts might be activel...
  2. How Do I Create Customized Service Surveys In Email Marketing?

    Create a Survey Surveys can be created and used in emails, autopilots, and/or websites to gather information and opinions from your customer base. It is most popularly used for post-service surveys to  get customer feedback on their experience...
  3. Sept 4, 2020 - HyperDrive Update: Birthday Assistant Timing Options Added

    We have added new timing options to the Birthday Assistant. You may now also choose for actions to happen 10 days before, 14 days before or 21 days before the birthday. The new options are highlighted here: ...
  4. Best Practices: Email Marketing

    Email Marketing may seem pretty straight-forward and commonplace in this day and age, as it is used in nearly all aspects of our lives, both professional and personal. However, there are some common pitfalls that marketers make that can hurt their ...
  5. 3 Biggest Benefits of Text Marketing

    Of course, there are a lot of benefits to using a Text Marketing system to communicate with your customers, but the biggest factors that set it apart from other methods of marketing are that it provides direct, almost-instant mass communication, it...
  6. Benefits to Using a CRM vs Spreadsheets

    While some business opt to use a spreadsheet to track and manager their customers and sales leads, this often is a disservice to your customers as well as your sales team. Spreadsheets can result in missed sales opportunities, muddled customer infor...
  7. How Do I Use Icons in My Emails?

    When designing an email, several layouts can be created by combining icons or small images, often with some copy. Other designs may require to have a set of images, e.g. logos, without the constrictions of row structures. Here are a few layout e...
  8. How Do I Add a Countdown Timer to My Email?

    More and more companies are using countdown timers in their emails, so we have added the ability to include them in your HyperDrive CRM Pro emails. Countdown timers are dynamic, attention-grabbing, and fun to use. You can integrate these timers to ...
  9. August 14, 2020 - Hyperdrive Pro Updates: Countdown Timer & Icons for Emails

    We have made some exciting updates to our CRM: A few months ago we asked if you were interested in having the option to add a timer in an email available in your systems. Many of you were very interested and requested that we add it. There was goi...
  10. How To Setup NXT Users Permissions

    Welcome to the wonderful world of setting up LightspeedNXT for More Than Rewards ‘Rider Rewards’ program. All in all, this should be a simple, step-by-step process, just make sure to compare the screen you’re looking at with the screenshots provided...